What’s Included in a Professional Office Cleaning Service?

Office cleaning isn’t an optional task you can skip or assign to admin staff. Safe Work Australia requires businesses to provide a safe working environment for employees. You cannot meet this requirement without hiring professional office cleaning services in Sydney.

When many business owners decide to upgrade and maintain workplace hygiene, a common question comes up: What exactly does professional office cleaning cover? Some businesses even ask whether they need commercial cleaning or office cleaning.

At Billingsly Cleaning Services, we believe in transparency and clear communication. In this blog, we break down what is included in a professional office cleaning service, along with add-on services that keep your workspace immaculate.

Difference between Office Cleaning and Commercial Cleaning

Before we get into the details, let’s clear a common misconception. Many people think the terms office and commercial cleaning are the same – well, they are not! You should know the difference so you can hire the right service.

Scope

• Commercial cleaning covers a wide range of services for different industries and business premises with specific regulatory requirements, such as offices, retail shops, warehouses, and medical centres.
• Office cleaning is limited to your office. It involves cleaning desks, conference rooms, and shared restrooms and kitchens.

Frequency 

• Businesses or property managers may schedule commercial cleaning weekly, monthly, or on a project basis.
• In most cases, office cleaning is performed daily to keep a workplace tidy.

Equipment

• Cleaners may use heavy-duty equipment like auto-scrubbers or pressure washers, depending on the facility.
• For standard office cleaning, cleaners use vacuums, microfibre cloths, and general surface disinfectants.

Areas Professional Office Cleaning Services Cover

Comprehensive office cleaning is more than sweeping office floors or emptying bins. It is a structured, multi-phase protocol designed to clean every corner of your workspace, from desks to shared areas and high-traffic zones. 

However, every office has specific cleaning needs depending on its size, scope, and required frequency. That’s why we also offer customised services on your preferred schedule. 

Below, we discuss what a standard office cleaning agreement includes. 

1. Reception Area

Clients and visitors form their initial opinion of your brand the moment they enter your office foyer. They notice dirty offices within the first 30 seconds. We make sure that this space is welcoming and leaves a positive impression by providing these services:

• Hard Floor Care: Targeted mopping of hard floors and vacuuming of all carpeted areas
• Surface Dusting: Wiping down reception desks, lift buttons, coffee tables, and shelving
• Glass Polishing: Spot-cleaning glass entry doors, internal glass partitions, and reception mirrors
• Seating Maintenance: Dusting of chairs and sofas in the client waiting area

2. Workspaces and Desks

Did you know that an average desk is 400 times dirtier than the average toilet seat? Many employees don’t wipe down their desks, which lets dust and bacteria build up. We reduce the risk by providing:

• Desk and Surface Sanitisation: Wiping down clear desk spaces, shared workstations, and conference tables
• High-Touch Disinfection: Cleaning and disinfecting keyboards, mouse units, desk phones, and chair armrests
• Dusting: Clearing dust from window sills, ledges, skirting boards, and office partitions
• Cobweb Removal: Inspecting and clearing ceiling corners and light fixtures

3. Kitchen and Breakrooms

These areas are social hubs in an office, and they require special cleaning protocols. Otherwise, kitchen and breakrooms can become breeding grounds for bacteria and foodborne illnesses. As part of our office cleaning services, our cleaners perform the following tasks:

• Countertop and Splashback Sanitisation: Deep cleaning and sanitising food preparation surfaces, ensuring compliance
• Appliance Cleaning: Wiping down the exterior/front of refrigerators, dishwashers, microwaves, and kettles 
• Sink Sanitisation: Scrubbing and sanitising sinks, taps, and drains, preventing limescale buildup and odour
• Dishwashing: Washing or stacking dishes (if requested)

4. Washrooms and Restrooms

Washroom hygiene shows how much a company values cleanliness and employee well-being. Washrooms also carry a higher risk of cross-contamination. We reduce this risk with our dependable services, including:

• Toilet Cleaning: Thorough scrubbing and disinfection of toilets, basins, and tapware
• Mirror/Glass Polishing: Streak-free cleaning of mirrors and glass doors
• Floor Sanitisation: Mopping and disinfecting tile floors to neutralise odour and bacteria
• Consumable Replenishment: Restocking essential supplies upon request, including hand soaps, towels, and toilet paper

5. Waste Management and Floors

According to the Australian Department of Health, employees working in offices with poor hygiene can take up to 3.5 more sick days annually. We make sure that you have a well-maintained and clean workplace by providing:

• Bin Care: Emptying all bins and wiping down bin interiors to prevent odours
• Liner Replacement: Replacing liners

Specialised Add-On Services

While standard office cleaning services cover daily and weekly hygiene maintenance, certain office areas need special attention. At Billingsly, we offer specialised add-on services so you can enjoy complete peace of mind.

Billingsly’s Cleaning Process

Your satisfaction truly matters – so we make sure there is minimal to no disruption to your business operations while we handle the cleaning.

1. We talk about your cleaning needs and preferred schedule.
2. Then we make a checklist based on your office’s layout, traffic flow and security protocols.
3. Our cleaners arrive on time and use secure access methods.
4. Usually, we start with areas that collect dust, then move to surfaces that need sanitisation.
5. Once finished, our cleaners double-check the list to ensure we have completed all tasks.
6. We hand over a report before we leave your office and secure all entry points.

How to Prepare for Office Cleaning

Before we start, take a few steps to support efficient office cleaning services.

• Clear clutter and all personal items.
• Store your valuable items in a secure place.
• Communicate your specific requirements, such as using eco-friendly products.
• Schedule the cleaning service at a time that suits your business.

Frequently Asked Questions (FAQs)

Q: What are the benefits of hiring professionals for office cleaning?

Expert cleaners have the knowledge and equipment to handle all types of cleaning. Regular cleaning also extends the life of your assets, reduces employee sick leave, and leaves a positive impression on clients and visitors.

Q: Do you use eco-friendly cleaning products?

Yes! We use environmentally safe cleaning agents. We use disinfectants that keep your office clean and follow all rules and regulations.

Q: How often should I schedule office cleaning services?

We recommend scheduling office cleaning daily, weekly, or monthly, depending on your business size, type, and cleaning needs. 

Your Reliable Partner for Efficient Office Cleaning!

Spending money on professional office cleaning services will help your business in many ways, including fewer sick leaves, improved productivity, and a healthier workplace environment.

Book with Billingsly today to get office cleaning services tailored to your business needs across Sydney. You can also request specialised services, like carpet or upholstery cleaning, to improve your workplace cleaning standard.